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Hong Kong Top Service Brands



Time of Establishment



Cityline (Hong Kong) Limited

Award (Year)

Hong Kong Top Service Brand (2018)

Main Service(s)

E-commerce System, Ticketing Agency, Online Payment Gateway

"Top Mark" Registered Categories

Ticketing Platform (Internet, Telephone), Information Technology Solution (Ticketing System), Mobile APP Development & Management


Rooms F-H, 23/F Legend Tower, 7 Shing Yip Street, Kwun Tong, Hong Kong

Tel No.

3103 6888

Fax No.

2314 8925



Wits for Win

Devoted to providing state-of-the-art, cost-effective, convenient and highperformance ticketing systems, Cityline has become a leader in Asia's ticketing solution market.

Company Profile

Founded in 1993, Cityline specialises in system management, data management, web and mobile application interface design and development, payment gateway and other electronic services, leveraging on its profound experience in ticket agency. As an innovation-driven company, Cityline has been actively doing researches and developing new technologies, so as to provide multi-faceted, cost-effective and one-stop e-commerce solutions to meet customers' need.

Track of Glory

Cityline has established a leading position in the technology market in Hong Kong. With a dedicated in-house research and development team, Cityline has been developing and introducing state-of-the-art technologies to keep up with market needs; and its self-developed systems are certified with “ISO 27001”Information Security Management System and “PCI DSS”, reassuring clients that their personal and financial data are secured. With such proprietary system, Cityline is able to respond to the market in a faster pace and make customisation even easier. For example, to tackle the problem of ticket scalping, Cityline has taken the lead in introducing “real name registration” ticketing system, and is planning to employ facial recognition technology to facilitate event organizers in conducting identity verification.

Cityline has obtained a “PCI DSS” licence to provide a payment service gateway namely “RECON” for customers' online platforms. Seeing that some small merchants do not have their own webpages or mobile apps, Cityline has set up an online payment platform whereby merchants can log in, upload purchasing orders and send out payment links to customers via email, such that the operating costs could be substantially reduced.

Over the years, Cityline has been devoted to fostering the development of Hong Kong ticketing industry; and it has received a number of awards, including“Hong Kong Famous Brands” by Asia Brands in 2016 and “The Best of System Solutions (Entertainment)” by “e-zone” in 2017 and 2018.