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Hong Kong Top Service Brands



Brand

China Travel Service (Hong Kong)

Time of Establishment

1928

Company

China Travel Service (Hong Kong) Limited

Award (Year)

Hong Kong Top Service Brand (2005), Hong Kong Premier Service Brand (2007), Hong Kong Top Service Brand Ten Year Achievement Award (2014)

Main Service(s)

Group Tour, Travel Package, Hotel Booking, Ticketing, Visa

"Top Mark" Registered Categories

Group Tour, Ticketing & Booking Agency, Visa Agency, Cruise Agency

Address

China Travel Building, 77 Queen's Road Central, Hong Kong

Tel No.

2853 3888

Fax No.

2851 7734

E-mail

office@ctshk.com

Website

www.ctshk.com

Wits for Win

CTSHK upholds the spirit of "Work-ethic, dedication, pragmatism, and innovation", striving to satisfy the needs of consumers and offer the best-quality services.

Company Profile

Founded in 1928 by a local Chinese, CTSHK is the first travel agency in Hong Kong and currently a subsidiary of China Tourism Group, operating 19 branches in Hong Kong and Macau. Over these years, CTSHK continuously enhances service quality and expands its business scope, through keeping abreast of market trends and persisting in innovation. With the business philosophy of "From the heart, from the beginning", it is devoted to understanding customers from a new perspective and satisfying their needs with innovative and whole-hearted services.

Track of Glory

CTSHK is well supported by the all-round worldwide travel business of China Tourism Group. Apart from the main services such as group tours, travel packages, cruise, MICE, sports tours, study tours and tailor-made travel services, CTSHK also provides ticketing and visa services; and it was appointed as the sole authorised ticket reseller in Hong Kong for many signature sports events, including "Olympic Games" held in Athens, Beijing, London, Brazil and Tokyo.

In the recent year, CTSHK has ridden on the digitalisation trend in the travel industry to branch out into online business and actively utilised social media to extend its reach through opening official accounts on different platforms. In 2020, it held the first "Shoot my Travel" Photography Competition and launched a cross-border online shopping platform under the COVID-19 epidemic.

CTSHK's continuous efforts in pursuing management efficiency and service improvement have been widely recognised. It obtained "Award for Outstanding Performance" and "Hong Kong Merchant of Integrity Award" in 2009, and was honoured with "Hong Kong Top Service Brand Ten Year Achievement Award" in 2014. While having been accredited with "Caring Company" Logo for 14 consecutive years, CTSHK has won "My Most Favourite China Tour Award" and "The Most Popular China Tour Award" of the "Best Travel Agency Awards" for 9 consecutive years.



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