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Hong Kong Top Service Brands



Brand

H.K. Pet's hospice care service

Time of Establishment

1999

Company

Faith Technology Development Limited

Award (Year)

Hong Kong Top Service Brand (2011)

Main Service(s)

Pet Cremation, Pet's Memento Storage Services

"Top Mark" Registered Categories

Pet Cremation Service, Pet's Memento Storage Service

Address

12/F, Rainbow Industrial Building, 149 Wai Yip Street, Kwun Tong, Kowloon, Hong Kong

Tel No.

3113 5738

Fax No.

2134 1803

E-mail

service@petsheaven.com.hk

Website

www.petsheaven.com.hk

Wits for Win

“Responsibility for society, prosperity from love”. We aim to help pet owners to fulfill their wish of accompanying beloved pets at the last moment, leading to the release of their great power of love — Mr K K Chan, Founder of Faith Technology Development Limited.

Company Profile

Over the past 20 years, “H.K. Pet's hospice care service” handled cremations for over 140,000 pets. Mr. K K Chan, with his strong devotion to providing better alternatives to pet lovers, established the Company subsequent to the termination of Government's public cremation service for animals in 1999. Nowadays, the Company has a customer service and cremation centre in Kwun Tong as well as “Pet Memento Storage Gardens” in Yau Ma Tei and Causeway Bay, which accommodate around 1,500 cabinets for storage in total.

Track of Glory

“H.K. Pet's hospice care service” provides a 24-hour picking service, with five vehicles well-equipped with refrigerators for the transportation of pet bodies and a freezer room for storing pet bodies in individual boxes at a temperature of around -18˚C. The cremation facilities keep running 360 days a year; and they have Ozonated Water Disinfection System for cleansing pet bodies as well as private rooms for pet owners to have a short stay with their pets before saying goodbye. “H.K. Pet's hospice care service” also assists customers to conduct land or sea burial for the ashes; and provides them with pet souvenirs or memento storage service.

To enhance the satisfaction of customers, the Brand's service team members are well-trained and proficient in pet-grooming, and some of them have specialities in the field of social work, psychology or emotional healing. With continuous improvement in service quality and environmentally-friendly equipments, “H.K. Pet's hospice care service” has obtained “ISO 9001” and“ISO 14001” certifications in the recent years, leading the pet cremation service industry to a higher level.

While being awarded “Hong Kong Top Service Brand” and “Caring Company” Logo; “H.K. Pet's hospice care service” was recognised as “Innovative Entrepreneur” by JCI in 2006, and the founder received “Hong Kong Enterprise Platinum Achievement Award” from Bread-TV.com in 2018. “H.K. Pet's hospice care service” also actively supports various voluntary works for pets, in an effort to encourage the public to respect and be kind to lives.



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